Flexible Billing Solutions - Tailored to Your Specific Needs
Flexible Solutions for Your Unique Requirements
When our standard packages don’t align perfectly with your needs, we offer flexible solutions that can be tailored to your specific requirements. As a small, family-run business, we understand that every telecoms reseller is different, and we’re able to adapt our offering accordingly.
Why Choose a Flexible Package?
A Package That Fits Your Business
Our flexible approach allows us to create a billing solution that aligns with your specific business model and requirements:
- Customised user limits to match your team size
- Adjusted customer capacity based on your business scale
- Feature selection that focuses on what you actually need
- Pricing structure aligned with your business model
- Implementation timeline adapted to your schedule
How It Works
Unlike our standard packages, our flexible solutions begin with a consultation to understand your specific requirements:
- Initial Discussion - We’ll talk through your business needs, challenges, and objectives
- Requirements Analysis - We’ll identify the specific features and capacities you need
- Custom Proposal - We’ll create a tailored package and pricing proposal
- Implementation - Once agreed, we’ll set up your customised billing solution
- Ongoing Support - We’ll provide the same personalised support we’re known for
Mix and Match Components
Our flexible package allows you to select the components that matter most to your business:
User Accounts
Select the number of user accounts that matches your team structure
Customer Capacity
Choose the customer limit that aligns with your current size and growth plans
Processing Frequency
Select the CDR processing schedule that best suits your billing cycle
Branding Level
Choose the white-labelling options that match your brand requirements
Data Volume
Select the call volume capacity based on your typical usage patterns
Support Level
Choose the support level that aligns with your internal capabilities
Custom Development Services
In addition to our flexible package options, we also offer separate custom development services for businesses that need specialised functionality:
Custom Integrations
We can develop specialised integrations between our billing platform and your other business systems.
Specialised Reporting
We can create custom reports designed specifically for your business metrics and KPIs.
We're Not a One-Size-Fits-All Provider
As a small, family-run business, we pride ourselves on our flexibility and personal approach. We don't force customers into rigid packages that don't quite fit their needs. Instead, we work with you to create a solution that makes sense for your specific requirements.
Frequently Asked Questions
How do you determine pricing for flexible packages?
Pricing is based on the specific components you select and the scale of your requirements. During our consultation, we’ll discuss your needs and provide a transparent pricing proposal.
Is there a minimum commitment period?
No, like our standard packages, flexible solutions are available on a month-to-month basis with no long-term commitment required.
How long does implementation take for a flexible solution?
Implementation typically takes 1-2 weeks, depending on the complexity of your requirements and any customisations needed.
Can I upgrade or change my flexible package later?
Yes, we can adjust your package as your business needs evolve. Changes can typically be implemented at the start of your next billing cycle.
Do you offer trial periods for flexible packages?
We can discuss trial options during our consultation, based on your specific situation and requirements.
Ready to Discuss Your Requirements?
Let’s start a conversation about how we can create a billing solution that perfectly fits your business needs. Our family-run approach means you’ll work directly with our core team to develop the right solution.