Telecoms Billing Packages - Flexible Solutions for Every Business Size

Flexible Billing Solutions for Every Stage of Growth

At Safe Online Billing, we understand that telecoms businesses come in all sizes with varied requirements. That’s why we offer a range of packages designed to provide the right level of functionality at the right price point, no matter where you are in your business journey.

Choose the Perfect Package for Your Business

Feature Startup Standard Premium Enterprise
Monthly Fee £25 £100 £500 £1500
Maximum Revenue £2,500/Month £12,500/Month £500k/Month £50M/Year
Users 1 2 20 200
Max Customers 25 125 Unlimited Unlimited
Max Calls/Month 25,000 125,000 1 Million 100 Million
CDR Processing Monthly Weekly Daily Real-Time
White Labeling Basic Full Advanced Multi-Level
Support Basic Email Email Email & Phone Priority
API Access Basic Advanced Full
KPI Resource Included Advanced Enterprise
Customer Portal Basic Standard Advanced Enterprise
Custom Reports Basic Advanced Enterprise BI
View Details View Details View Details View Details

Note: Revenue, customer, and call limits can be raised with additional fees without requiring an upgrade to the next package level. Contact us for custom quota extensions.

All Packages Include:

  • Core Billing Platform - Our reliable, secure billing engine
  • Automated CDR Processing - Eliminate manual data entry
  • Invoice Generation - Professional, customisable invoices
  • Customer Management - Comprehensive customer database
  • Usage Rating - Accurate call and service rating
  • Secure Cloud Hosting - No infrastructure to maintain
  • Regular Backups - Your data protected and secure
  • UK-Based Support - Help from telecoms billing experts

Finding Your Perfect Fit

Startup Package

Designed for: New telecoms businesses with up to 25 customers Starting at: £25/month

The Startup Package is designed for new telecoms resellers and dealers looking to begin billing their own customers. With low monthly costs and no long-term commitment, it provides the essential tools needed to start billing professionally.

Learn More About Startup Package

Standard Package

Designed for: Established resellers with 25-125 customers Starting at: £100/month

The Standard Package provides enhanced capabilities, additional user accounts, and full white-labeling. It’s built for growing telecoms businesses that need more capacity and professional branding.

Learn More About Standard Package

Premium Package

Designed for: Larger resellers with 100+ customers and dedicated billing staff Starting at: £500/month Minimum term: 6 months

The Premium Package delivers advanced billing capabilities with support for unlimited customers, enhanced reporting, and up to 20 user accounts. It provides the power and flexibility needed to operate at scale.

Learn More About Premium Package

Enterprise Package

Designed for: Large operators with their own reseller channels Starting at: £1500/month Minimum term: 12 months

The Enterprise Package offers comprehensive capabilities for large telecoms operators, with support for multi-level hierarchies, large-scale processing, and extensive customisation options.

For larger customers considering our Enterprise package, we recommend starting with a small segment of your customer base on a lower-tier package before committing to a full rollout. This allows you to evaluate our system with minimal risk.

Learn More About Enterprise Package

Custom Solutions

Designed for: Businesses with unique requirements that don’t fit standard packages

When standard packages don’t perfectly fit your needs, Custom Solutions offer the flexibility to create a billing system tailored specifically to your business, with bespoke features, specialised integrations, and customised workflows.

Learn More About Custom Solutions

Frequently Asked Questions

Can I upgrade or downgrade between packages?
Yes, you can change your package as your business needs evolve. Upgrades can be implemented immediately, while downgrades take effect at the end of your current billing cycle.

Are there any setup fees or long-term contracts?
We don’t charge setup fees for our standard packages. Startup and Standard packages are available on a monthly basis with no long-term commitment. Premium and Enterprise packages require minimum terms (6 and 12 months respectively) due to the more extensive setup work involved.

What happens if I exceed my package limits?
We monitor your usage and will notify you when you approach your package limits. You can purchase additional capacity for specific metrics (revenue, customers, or call volume) with supplementary fees without upgrading your entire package.

Is data migration included?
Basic data migration is included with all packages. Complex migrations may incur additional fees depending on the format and condition of your existing data.

Can I try before I buy?
Yes, we offer demonstrations of our platform and can provide limited trial access so you can evaluate how it works with your specific requirements.

Not Sure Which Package is Right for You?

Our team of telecoms billing experts can help you select the perfect package based on your specific business needs. Contact us today for a personalised consultation.