Automated CDR Processing for Telecoms Resellers
Automated CDR Processing
Manual CDR processing is one of the most time-consuming and error-prone aspects of telecoms billing. Our automated CDR processing eliminates these challenges, saving you hours of work while improving accuracy.
The End of Manual CDR Handling
Say Goodbye to Spreadsheets and Manual Calculations
Manually processing Call Detail Records is not just time-consuming—it's a major source of billing errors and revenue leakage. Our platform automates the entire process:
- Automated collection from carriers
- Support for 85+ CDR formats
- Intelligent rating and validation
- Error detection and anomaly flagging
- Detailed processing reports
Comprehensive Format Support
Our platform supports CDRs from various service types:
Fixed Line
Traditional and VoIP call records
Mobile
Voice, SMS, and data usage
Data Services
Broadband and connectivity usage
Bespoke Formats
Support for custom CDR formats
How It Works
Automated Collection
CDRs are automatically retrieved from carrier systems via SFTP, API, or email attachments.
Normalisation
Different formats are converted to a standardised structure for consistent processing.
Rating & Validation
Calls are rated according to your price plans and checked for anomalies.
Reporting & Integration
Processed data is prepared for billing and detailed reports are generated.
Intelligent Error Detection
Our platform doesn’t just process CDRs—it intelligently analyses them for potential issues:
- Unusual Usage Alerts: Flags abnormal call patterns that may indicate fraud
- Rating Anomalies: Highlights potential pricing discrepancies
- Carrier Comparison: Cross-checks against carrier invoices to identify discrepancies
- Historical Pattern Analysis: Compares with previous billing cycles to spot inconsistencies
Processing Frequency Options
Choose the processing frequency that suits your business needs:
| Package | Processing Frequency | Benefits |
|---|---|---|
| Startup | Monthly | Essential CDR processing for small resellers |
| Standard | Weekly | More frequent updates for improved cash flow |
| Premium | Daily | Near real-time visibility of call activity |
| Enterprise | Real-Time | Immediate processing as records become available |
Potential Benefits of Automated Processing
Automated CDR processing is designed to address key challenges faced by telecoms resellers:
Time Efficiency
Automate time-consuming CDR collection and processing tasks to free up your team for more valuable activities
Improved Accuracy
Reduce human error through systematic processing and automated validation checks
Revenue Protection
Help prevent revenue leakage by ensuring all billable items are captured and processed correctly
Common CDR Processing Challenges
Many telecoms resellers face these challenges with manual CDR processing:
- Time-consuming manual downloads from multiple carrier portals
- Format inconsistencies between different carrier CDR formats
- Human error in spreadsheet calculations and data entry
- Scaling difficulties as call volumes and customer numbers grow
- Delayed billing cycles due to the time required for manual processing
Our automated CDR processing is specifically designed to address these common pain points.