Automated Payment Collection for Telecoms Billing
Automated Payment Collection
Manual payment collection is time-consuming, inefficient, and often leads to delayed revenue. Our automated payment collection system streamlines the entire process from initial signup to payment reconciliation, improving your cash flow and reducing administrative workload.
Transform Your Cash Flow Management
End-to-End Payment Automation
Our platform automates the entire payment lifecycle, from initial setup through to reconciliation and reporting:
- Customer self-service payment setup
- Continuous card payments and Direct Debit options
- Automatic collection when invoices become due
- Instant notification of payment failures
- Automated payment reconciliation
Comprehensive Payment Options
Our platform supports multiple payment methods to match your customers’ preferences:
Card Payments
Secure processing of credit and debit cards with continuous authorisation for future charges.
Direct Debit
Fully automated Direct Debit collection with built-in compliance and mandate management.
Invoice Payments
Secure payment links sent via email enabling quick online payment with real-time confirmation.
The Payment Collection Lifecycle
Customer Sign-up
Seamless payment method setup during onboarding through your branded portal or checkout process.
Invoice Generation
Automated creation of invoices based on your billing schedule with payment notification emails sent to customers.
Automatic Collection
System automatically collects payment when invoices become due using the stored payment method.
Reconciliation
Payments are automatically matched to invoices with complete audit trails and reporting.
Advanced Payment Features
Our payment system includes sophisticated features to handle complex scenarios:
Customised Payment Communications
Branded payment notifications, receipts, and failure alerts that maintain your professional image while effectively driving payment action.
Enterprise-Grade Security
PCI-DSS compliant payment processing with tokenisation ensuring customer payment details never touch your systems at all, completely eliminating your PCI compliance burden.
Real-Time Payment Dashboard
Comprehensive visibility of payment statuses, collection rates, and upcoming scheduled collections to help you monitor cash flow effectively.
Flexible Collection Scheduling
Configure payment collection timings to align with invoice due dates or set specific collection dates to match your cash flow requirements.
Self-Service Payment Management
Empower your customers to manage their own payment methods and view payment history:
Secure Payment Method Updates
Allow customers to update their payment details through a secure, branded portal without contacting your team.
Payment History Access
Provide complete payment history, downloadable receipts, and statement access to reduce support enquiries.
One-Time Payment Options
Enable customers to make one-time payments against outstanding invoices even if they haven't set up automatic payments.
Payment Preferences
Allow customers to set preferences for payment methods, dates, and notification options to improve satisfaction and collection rates.
Reporting and Analytics
Turn payment data into actionable insights with comprehensive reporting:
Collection Performance
Track successful collections, failed payments, and collection ratios to identify trends and improvement opportunities
Cash Flow Forecasting
Project future cash flow based on scheduled collections, historical success rates, and pending invoices
Customer Payment Insights
Identify at-risk customers based on payment patterns and history to enable proactive management
Benefits of Automated Payment Collection
Improved Cash Flow
Reduce days sales outstanding (DSO) by an average of 15 days through timely, automated collections at invoice due dates rather than waiting for manual payments.
Reduced Administrative Burden
Eliminate time spent on manual payment collection, follow-ups, and reconciliation, allowing your team to focus on higher-value activities.
Enhanced Payment Accuracy
Eliminate human error in payment reconciliation with automated matching of payments to invoices, ensuring accurate financial records.
Improved Customer Experience
Provide a more professional, consistent payment experience with convenient payment options, clear communication, and self-service capabilities.
Industry Context: The Cost of Manual Collections
The True Cost of Manual Payment Collection
For the average telecoms reseller with 100 customers, manual payment collection typically consumes:
- 8+ hours per month in payment processing and reconciliation
- 4+ hours per month following up on late payments
- 2+ hours per month dealing with payment-related queries
Additionally, manual collection typically results in 15-20% of payments being delayed by at least 14 days, significantly impacting cash flow. Our automated payment collection eliminates these issues, improving both operational efficiency and financial performance.
Ready to Streamline Your Payment Collection?
Transform your payment process with our automated collection system. Reduce late payments, eliminate manual reconciliation work, and improve your cash flow with our integrated payment solution.