Child Accounts for Your Resellers
Child Accounts: Billing Platforms for Your Resellers
If you have your own network of resellers, our Child Account system allows you to provide them with dedicated billing platforms under your control. Each Child Account is a separate instance of our billing platform that accepts data only from your system, enabling a clean, efficient billing flow throughout your reseller channel.
How Child Accounts Work
A Single-Tier Approach to Reseller Management
Child Accounts create a simple yet effective structure for managing your reseller network:
- Your account remains the primary billing platform
- Each reseller gets their own dedicated Child Account
- You control data flow from your system to their platform
- Resellers can white-label the platform with their branding
- You maintain visibility across the entire structure
Key Benefits
Clean Data Flow
Data flows in one direction from your system to reseller platforms, maintaining data integrity
Separate Branding
Each reseller can apply their own branding to maintain their market identity
Data Separation
Customer data remains separated between resellers for enhanced security and privacy
Central Oversight
Maintain visibility across your entire reseller network while allowing independent operations
Independent Management
Resellers can manage their own customers, pricing, and billing cycles independently
Value-Add Service
Offer billing as a value-added service to your resellers, strengthening your relationship
Available Features for Child Accounts
Each Child Account can be configured with the features and capabilities that match your reseller’s needs:
Core Features
- Branded invoices and customer portal
- Automated CDR processing
- Recurring billing management
- Customer database
- Usage reports and analytics
- Email delivery of invoices
Optional Capabilities
- API access for integration with reseller systems
- Custom invoice templates
- Multiple user accounts
- Advanced reporting
- Custom service definitions
Flexible Pricing Options
We understand that reseller relationships vary widely, so we offer flexible pricing options for Child Accounts:
Per-Account Model
Pay a fixed monthly fee for each Child Account you provision
Volume-Based Model
Pay based on the number of end-customers managed through Child Accounts
Revenue-Share Model
Structure a revenue-sharing arrangement based on billings through the Child Accounts
Custom Structure
We can work with you to develop a pricing structure that aligns with your specific business model
Pricing Based on Your Business Model
As a small, family-run business, we understand the importance of flexible pricing that aligns with your business model. We don't have a one-size-fits-all price for Child Accounts. Instead, we'll work with you to develop a pricing structure that makes sense for your specific reseller relationships.
Implementation Process
Setting up Child Accounts for your resellers is a straightforward process:
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Initial Consultation
- We’ll discuss your reseller structure and requirements
- Define the features needed for each Child Account
- Determine appropriate pricing structure
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Platform Setup
- We’ll configure your main account for data distribution
- Set up separate Child Accounts for each reseller
- Establish the data flow between systems
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Reseller Onboarding
- We’ll provide training for your team on managing Child Accounts
- Create documentation for your resellers
- Support initial setup of branding and configuration
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Ongoing Management
- Add or remove Child Accounts as your reseller network changes
- Adjust features and capabilities as needed
- Regular reviews to ensure the structure continues to meet your needs
Frequently Asked Questions
How many Child Accounts can I have?
The number of Child Accounts is flexible and can be adjusted based on your reseller network size. Our Premium and Enterprise packages can support multiple Child Accounts.
Can Child Accounts have their own Child Accounts?
No, our system supports a single tier of Child Accounts directly connected to your primary account.
How is data secured between accounts?
Each Child Account operates as a separate instance with its own secure database, ensuring complete data separation between resellers.
Can I control what data flows to each Child Account?
Yes, you have full control over which data is distributed to each Child Account, allowing you to segment information appropriately.
Do resellers need technical expertise to use Child Accounts?
No, Child Accounts have the same user-friendly interface as our standard platform. We can provide training documentation for your resellers.
Ready to Empower Your Resellers?
Contact us to discuss how Child Accounts can help you provide value-added billing services to your reseller network while maintaining control and visibility.